We provide email support for Botkit Studio customers on the Business and Professional tiers. For these users, we will respond during business hours to any email support request within 72 hours.
Our support is primarily designed for use of Studio features and management of your Botkit Studio teams, and not the design and implementation of your Botkit projects.
Contact us to discuss advanced support options for your team, including but not limited to:
The Botkit team is located in Austin, Tx, our office hours are M-F, 9am to 5pm Central Time. During business hours, we will respond to all active customers within 2-3 business days.
To contact Studio support, click on the contact link below, or email us